Have you ever had a customer demand a refund on the 29th day, after the purchase, demanding a refund… and you have a 30-day refund policy? Has one of your most difficult clients asked for a full refund after going through your program, claiming it wasn’t worth the money? How do you handle these types of situations? Unfortunately, there’s no app for that!
Difficult customers come and come, again. Hopefully, they are a very
small percentage of your customer or client base. When customers and clients ask for a refund, it sometimes seems like a slap in the face, right? It’s like they’re saying, “You’re not good enough.” or “Your services stink!”
Don’t take this too harshly. There’s an old saying that goes, “Kill them with kindness.” Simply put… don’t get on their level of frustration and meanness. These types of people are often the same ones who almost always find something wrong with their food, customer service, etc. They almost always want a discount of some kind.
Unfortunately, these people don’t walk around with signs on their chest saying, “I’m about to do my best to make you miserable and work your butt off to please me!”
Yep… believe it or not, it’s that time of year already… Fall season planning! While all the clothing companies have already released their fall fashion lines, I’m not that eager to think about cooler temps and leaves falling, just yet. But, I have eyed a few accents with creative designs and cool colors.I thought you might like:
While sitting in your living or family room, curled up on the sofa, finishing up that juicy romance novel, this large, beautiful and soft throw blanket will keep you warm during those chilly Fall nights.
We have many throw blankets to choose from, for you and the entire family.
There are lights, then there are lights, right? We all have the grandmother or aunt who have the contemporary lamps next to the couch, on the end tables. They usually sit on a black, brown or beige stand, with a matching lampshade, right? Or maybe the lampshade has a floral design on it.
Well, welcome to the new age of lamps! These days, it’s ok to be a lot more creative, inside and out. So, we speak our minds, dress in what we like, and raise out kids to do the same. Shouldn’t you dress your home with the same sense of creativity and style that inspires you to “dare to be different“?
Here a few lighting ideas that will feed your appetite for something different:
When you wake up, before you actually get up, do you feel like a sunflower or rose coming alive and blooming?! Do you stretch out your arms like your reaching for the sun, just like a budding flower? If you answered, “Yes“… WONDERFUL! But, if you answered “No,” why not? Hopefully we can help you with that 🙂
Each day, we wake up, should be a fresh, new day for us to blossom! It would be great if we could experience this feeling each and every day, right? Unfortunately, we all do have our not-so-great mornings The good news is that we can dress up our bedroom to help ensure that we wake up to the picture-perfect bedroom that encourages and inspires us, when we rise and shine.
Does your bedroom decor give you a spark of energy? Depending on your personality, you may be uplifted by bright colors, or maybe darker surroundings. Today, we’re going to give you a couple of ideas for how you can blossom in your bedroom, by adding a touch of flower to your current bedroom decor.
We know our kids and grandchildren love to play, but when they’re in “chill mode”, they like to be comfortable too, right? This week’s blog post was inspired by my grandson, Elijah. He’s 5 years old and loves to do everything his Daddy does. So, when it comes time for my son, Andre, to get some work done on his laptop, Andre gets on the family room floor, and starts tapping away.
Elijah, on the other hand, will not get on the floor without his favorite throw blanket. He grabs my Android Galaxy tablet, and pulls up his ABC Mouse app. After about half an hour, Elijah adds a pillow to prop his head up. Well, of course, about 20 minutes later, Elijah is knocked out, asleep, next to his Daddy. Yep… he makes his space quite comfortable 🙂
Well, your child likes to be comfortable, too, right? Here are a couple of ideas that you might want to consider adding to your little one’s space, so they can be comfortable, just like Mom or Dad.
Are you feeling overwhelmed with the idea of planning and working toward your short term, mid term and long term goals? Or are you thinking, “What should my goals be?” No worries! This is a very common question many of us have asked ourselves time and time again. It’s like you know you need a change… some type of change… but what? Truth is, because it’s so easy to “keep on keeping on”, we often get comfortable and settle for “good enough” because it’s not that bad, right?
If the idea of steering your life in a new direction is so overwhelming that you don’t make any type of change…PLEASESHAKE THAT UNCERTAINTY OFF! Let’s take this goal setting thing one baby step at a time, ok? I want you to look at your long-term goals (remember, this could be a 5-10 year goal), and break that goal down into many mini-goals, if you will. This is how your short term and mid-term goals are developed. Here’s an example I want you to follow. We’ll use a fake person named Sue:
In 5 years Sue decided she wants to be a self-employed Life Coach. She feels she has the people skills needed to be a really good Life Coach who can help others weave through the road blocks that are stopping them from making progress toward achieving their goals and dreams.
Sue works a full time job, and is a single mother of 3 children, so her schedule is pretty tight, only allowing her, maybe, 10 hours each week to work toward her goal of becoming a Life Coach.
The Character Challenge: Week 3 is the final in a series of blog posts designed to help you identify the areas of your person that you need to work on improving. The Character Challenge: Week 2 received such a great response! I am so glad to see you take the first step in working to bring out the better you 🙂
If you haven’t already, please go back to the beginning of this challenge and get caught up. Remember that writing down your goals is key! So, answer the three questions in the comments section at the bottom of each blog post. If you want to keep your response just between us, don’t hesitate to email me. I’m here to help, not judge you 🙂
Click on the links below to get caught up on The Character Challenge:
Remember, the goal is to go deep into each character trait you want to work on, and create a plan of action to start turning that negative into a positive. As always, you can refer to the blog post series I wrote on goal setting, and/ or contact me for help with setting your goals:
“The Character Challenge: Week 1” was a HUGE success… THANK YOU and CONGRATS! I am so glad to see you take the first step in learning how to live and love your life to the fullest. The purpose of this exercise is to help you tackle your goal, one small piece at a time. So, keep writing down your goals and reaching them, one step at a time. When you look back at where you started… what an inspirational story you will have to tell!
This week, I want you to look at another list of three character traits and see which one you need to work on. Remember, this could be a little hard to do. Trust me when I say I know that change is hard, no matter how big or little. Keep in mind that you will be in a much happier place… one goal at a time.
So, let’s get started with this week’s six character traits. Take a look at each character trait and its description. Then, I want you to choose one character trait to work on improving. In the comments section below or, in an email that only I will see, answer these three questions. You can read my responses below and follow my example. Ready… set… go!
This is the official start of The Character Challenge… YEAH!! The purpose of this challenge is to help you identify the character trait that you feel needs to be improved, or put to rest. We all have issues, it’s how we handle them that makes or breaks us. I’ll share a little about myself, here. I used to be a control freak. It reached its heights when I became a single parent of two small kids ages 3 and 7. To make sure everything went smoothly, I felt I had to make all the decisions for my kids, from their clothing to what activities they participated in, all the way to high school.
Long story short, it led to a strained relationship between me and each of them when they became teens. I have a great relationship with each of them now, but it took a lot of long talks about what went wrong, in order to know what to fix.
There are many different ways to deal with the issues within us, too. Some people meditate. Many people see some sort of counselor. Personally… I pray. Any and all of these methods can help IF you know what to work on first. That’s where The Character Challenge! Remember… the goal is to help you learn what needs to be changed in order for you to live and love you life 🙂
This introduction to the 3-part Character Challenge isn’t about the type of challenge that will dare you to do something that can hurt you, in any way. Instead, this will actually challenge you to take a good look at the type of character you are, and to see how you can improve upon at least one aspect of your being. You’re probably a great person to yourself and others, but there’s always a way to bring out the better you. You know my motto: Live and love your life!
There are dozens of character traits that make up our being, but I’m going to cover just a few of the most common character traits that people often struggle with, when working on their personal development. In this 3-part series, I’m going to cover the following 18 character traits:
Attentiveness – Showing the worth of a person or task by giving my undivided concentration.
Boldness – Confidence that what I have to say or do is true, right, and just.
Creativity – Approaching a need, a task, or an idea from a new perspective.
Decisiveness – The ability to recognize key factors and finalize difficult decisions.
Dependability – Fulfilling what I consented to do, even if it means unexpected sacrifice.
Determination – Purposing to accomplish right goals at the right time, regardless of the opposition.