Have you ever had a customer demand a refund on the 29th day, after the purchase, demanding a refund… and you have a 30-day refund policy? Has one of your most difficult clients asked for a full refund after going through your program, claiming it wasn’t worth the money? How do you handle these types of situations? Unfortunately, there’s no app for that!
Difficult customers come and come, again. Hopefully, they are a very
small percentage of your customer or client base. When customers and clients ask for a refund, it sometimes seems like a slap in the face, right? It’s like they’re saying, “You’re not good enough.” or “Your services stink!”
Don’t take this too harshly. There’s an old saying that goes, “Kill them with kindness.” Simply put… don’t get on their level of frustration and meanness. These types of people are often the same ones who almost always find something wrong with their food, customer service, etc. They almost always want a discount of some kind.
Unfortunately, these people don’t walk around with signs on their chest saying, “I’m about to do my best to make you miserable and work your butt off to please me!”
It’s back-to-school time… already! Well, as your student grows, so should their schoolwork and study space. The one place they spend a lot of their time doing homework and preparing for tests is their desk, right? Maybe they prefer the comforts of their bed to a desk.
In either case, your student needs great lighting to protect their eyes and prevent those awful headaches!. Lamps with LED lighting are more energy-efficient. If you heard that they are more harmful to your eyes… THAT IS SIMPLY NOT TRUE!
We offer 100+ styles of table lamps for your student’s work and study space. You are cheerfully invited to browse our large selection. We are confident that you’ll find a style that is just right for them!
Summer is on its way out, but you can still relive those special memories from your summer vacation, family visits and memories. You can tuck your keepsakes away for later, or you can show them off, making a conversation piece and telling your story with the level of excitement that makes it sound like you just came back yesterday!
There are many options for organizing your summer memories:
Yep… believe it or not, it’s that time of year already… Fall season planning! While all the clothing companies have already released their fall fashion lines, I’m not that eager to think about cooler temps and leaves falling, just yet. But, I have eyed a few accents with creative designs and cool colors.I thought you might like:
While sitting in your living or family room, curled up on the sofa, finishing up that juicy romance novel, this large, beautiful and soft throw blanket will keep you warm during those chilly Fall nights.
We have many throw blankets to choose from, for you and the entire family.
We know our kids and grandchildren love to play, but when they’re in “chill mode”, they like to be comfortable too, right? This week’s blog post was inspired by my grandson, Elijah. He’s 5 years old and loves to do everything his Daddy does. So, when it comes time for my son, Andre, to get some work done on his laptop, Andre gets on the family room floor, and starts tapping away.
Elijah, on the other hand, will not get on the floor without his favorite throw blanket. He grabs my Android Galaxy tablet, and pulls up his ABC Mouse app. After about half an hour, Elijah adds a pillow to prop his head up. Well, of course, about 20 minutes later, Elijah is knocked out, asleep, next to his Daddy. Yep… he makes his space quite comfortable 🙂
Well, your child likes to be comfortable, too, right? Here are a couple of ideas that you might want to consider adding to your little one’s space, so they can be comfortable, just like Mom or Dad.
Your bedroom is probably the main room where you get most of your rest, even if you’re not actually sleeping. It may also be the room where you feel most “at home”, right? It’s setup just the way you want, with your sense of style written all over it.
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There are many bedroom design options to choose from like rustic, modern or retro, for example. Maybe you’re just starting out on your own and bought what you could afford, instead of what you wanted to look at every day. If you’re like me, when I first moved out of my mother’s place, I.just grabbed some random blankets and sheets and went with it, thinking, “I’ll get something else later.” Oh, it was later… much, much later! Lol I, for whatever reason, thought bedding and home decor were ridiculously expensive. You know the saying, “If I knew then…”
As you probably know we, at TheDealCutters, are all about creating a space that reflects you, and one that youabsolutely love! Let’s face it… you leave out your front door and, almost instantly, you’re faced with stressful, irritating. You have to deal with other people and their drama, people cutting you off on the road, or taking the last seat on the bus or train. So you’re home really needs to be the one place you can rely on for peace and solace, right?
With Spring just around the corner, you may be wondering how you can upgrade your home or office without blowing your savings or being broke each payday. Well, here are a few tips and suggestions that will help you get it done with no regrets!
Prioritize your rooms
First, figure out which rooms you’d like to spruce up a bit.. Since most of us work with a tight budget, when it comes to updating our home, let’s just work on one room at a time. This will help you figure out all the supplies you’ll need for the rest of the rooms you’ll be working on. Trust me, chances are, you’ll feel like a yo-yo, going back and forth to the store to get that one little think you forgot, while upgrading your first room.
For the sake of time, I’ll just talk about general concepts to consider, that you can use in each room you’re going to upgrade.The bigger the project, the more detailed you’ll get. Let us know if we can help you find the answers or resources to help you get the project done. We’re here to help!
Shopping online is a great way to compare prices, get exclusive discounts and coupons.
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Colors and textures
Each room should have its own look and feel, but still be somewhat related to the look and feel of the other rooms in your home or office. To get your creative juices flowing, follow this thought process:
Do you want to completely change the room color and texture? If so, wall paint will be your best bet. You can find some really good deals on paint colors that someone thought they wanted, but decided against. I once received 80% off two gallons of paint this way! Check with your local Home Depot, Lowe’s, Ace Hardware and general store (yes, they do still exist! Lol) to see if they have any such treasures. Take your time and shop around. Also, look for sales, coupons and deals on the painting supplies you will need.
What is the focal point of the room? Sometimes, something as simple as adding a decorative throw pillow or throw blanket with brilliant colors, can change the focal point of a room. If you can’t go all the way with new flooring, add another splash of color, using a creative throw rug, and BAM… your space will POP!
You’d be surprised at how a few new light fixtures can go a long way! A few cool new lamps and ceiling fans are always an easy, and budget-friendly solution to changing up a room’s look and feel. Start checking for sales now, though. The warmer it gets outside, the closer to boiling over your budget will get.
We would love to see what projects you’re working on, from beginning to end! So, would you please email us some pictures of your work in progress? You could be an inspiration to others who are thinking about small and big office or home decor upgrade projects, too. Thanks a bunch!
It is too cold to even think about Spring cleaning and decorating! I think I’ll save that article for next week. Lol But, no worries… we have you covered! (Yes, pun intended) To keep you stay warm and cozy, a throw blanket is a wonderful and warm solution for those bone-chilling days and nights.
This Blue, Red and Gray Soft Coral Fleece Throw Blanket by Trendy Plaids will add another level of creativity to any room in your home or office. Made of 100% durable Micro-Fleece and finished with an extra strong stitching, this throw blanket is an eye-catcher, and has many functional uses. A few great ways to show off this throw blanket are:
It serves as a great blanket to cuddle up on the couch with a remote and a good book
It’s great for those long road trips and chilly nights
The customer experience is ultimately what we all should be focused on. Yes, the bottom line is important, but without a positive customer interaction and reaction (i.e. selling your products or services), honestly, there’s no point in calling yourself a business.
What sparked the idea of writing about this topic, is while watching a Bar Rescue marathon, the one common factor I noticed with each bar, was the horrible customer service they each delivered. I mean people being serviced martinis in plastic cups without any vermouth… SERIOUSLY?!
Or what about the store clerk who politely, told a customer that she’d have to find the product herself because, “I’m the only one here and I’ve really gotta finish this. I’m sorry.” She was making more coffee. I felt bad for the customer, but was glad the employee was making more coffee.
Alright, serving a martini in a plastic cup… nothing else needs to be said except DON’T DO THAT! But, was the store clerk right in her response? Like I said, she was very polite. I’ve been in that situation before and I know it’s not easy but, I think the better response would have been, “If you can give me just a minute, I’d be more than happy to help you.” I think the customer would have been fine with that. Instead she left the store in a huff.
Businesses that operate 100% online have it a little bit harder than their competition in a physical location. Primarily because there are so many online businesses to choose from, offering the same type of product or service. According to Forrester Research, “45% of U.S. consumers will abandon an online transaction if their questions or concerns are not addressed quickly.”
The primary reason for this is that, there are so many online businesses offering the same products and services, consumers have, literally, thousands of companies to choose from. There are many reasons that result in the average of 80% “shopping cart abandonment” has nothing to do with your products or services. This reason is simply… no relationship. If the consumer doesn’t know you, will probably never see in person or have any type of relationship with you, there really is no obligation to stay and shop with you.
Cooking doesn’t have to be such a chore. It’s time to get cracking on the holiday feast, for most of us… YES! Well, the one thing I don’t like about whipping up those holiday meals, is that the leftovers usually have to be thrown away before I can warm them back up 😦 Now, I will admit that sometimes it’s because my kids are so greedy, they don’t close the container or freezer bag tight, so freezer burn sets in or one food starts tasting like another. Talk about heated?! All that hard work, time and food wasted! I plan on making a few changes to prevent that from happening, yet, another year.
Right now, I’m in the midst of planning this years turkey dinner, I try to come up with a different side dish or make one a little different from last year. Some things don’t change, though. The must-haves each year are:.
I usually add baked Jambalaya, made with Turkey Kielbasa, potato salad, yams, rolls, cornbread and more pies… Mmm!
Feeding a family of 6 (plus whichever friends they invite) can be a bit of a challenge in the meal planning efforts. Unless you’re a chef or something along those lines, you can easily underestimate how much food you need to prepare.. Remember, I’m a truck driver and website owner. Although I can cook my butt off, I stay out of the kitchen as much as possible! Like I said, I have greedy kids, but they’re lazy as you know what, at the same time. They all disappear as soon as they’re full. Lol