Tag Archives: #personaldevelopment

The Character Challenge: Week 3

The Character Challenge: Week 3 is the final in a series of blog posts designed to help you identify the areas of your person that you need to work on improving. The Character Challenge: Week 2 received such a great response! I am so glad to see you take the first step in working to bring out the better you 🙂

If you haven’t already, please go back to the beginning of this challenge and get caught up. Remember that writing down your goals is key! So, answer the three questions in the comments section at the bottom of each blog post. If you want to keep your response just between us, don’t hesitate to email me. I’m here to help, not judge you 🙂 

Click on the links below to get caught up on The Character Challenge:

1. The Character Challenge: Intro to a 3-Part Series to Help Clarify Your Personal Development Journey

2. The Character Challenge: Week 1

3. The Character Challenge: Week 2

Remember, the goal is to go deep into each character trait you want to work on, and create a plan of action to start turning that negative into a positive. As always, you can refer to the blog post series I wrote on goal setting, and/ or contact me for help with setting your goals:

  1. Life Transformation – Setting a Pre-Goal Setting Mindset
  2. Best Practices For Setting Life Transforming Goals – Short Term Goals
  3. Best Practices For Setting Life Transforming Goals – Mid Term Goals
  4. Best Practices For Setting Life Transforming Goals – Long Term Goals
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Now, on to this week’s list of character traits for you to choose from: 

 CLICK TO CONTINUE READING

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What Do Home Decor, Personal Development and Customer Service Have In Common?

Home decor, personal development and customer service all have one thing in common… YOU! Yep… you are the common denominator between these three elements. Seems like a stretch? Well, if you follow this blog (and if you don’t, why not), you know that we talk about transforming your home environment into a space that you absolutely love right? Sort of like your piece of heaven on Earth 🙂

We also talk about different areas of your life you may want to improve in, but are not sure exactly how to start. Although there are many more pieces to the puzzle, we’re going to stay along the lines of how home decor and personal development both tie in to customer service. Not just customer service as it relates to exchanging money for a product or service, but how you treat each and every person you come in contact with. For further insight on this, I urge you to go back and read the blog post, “Customer Service… a 3-Way Deal

So let’s talk about each of these elements of your life and how they relate to each other and you:

Home Decor

So, you’re not sure exactly how your home decor is affecting your mood? Everything from the paint colors to the shape of your mirror, havesome type of affect on you. Do you walk up to your mirror and say to yourself, “This mirror puts me in a funk!”? Probably not, but subconsciously, it may, and you don’t even realize it.

I’m sure you’ve heard about how colors have a big affect on our mood, right? If not, I strongly urge you to go back and read my blog post, “Bring Out Your Colorful Character” In that post, we cover a few different colors and what they may say about your personality. But, if you’re space is not designed in these colors, or variants of them, then guess what… your space isn’t representing you to the fullest!

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Live and Love YOUR Life!

Are you loving the life you’re living? I mean really loving it? Or are you in “fake it ’til you make it” mode? Is it easier for you to tell others how to live their life, but you can’t eat what you dish out? What sparked this week’s discussion is that, this topic of giving advice that one wouldn’t take themselves, has come up from a few different people I know. The weird thing is… they don’t know each other.

Whenever someone asks my opinion on a professional matter, that’s usually an easy business decision. Even personal business matters, such as bank accounts, are pretty much just a matter of doing a bit of research… what bank charges less fees? Which school district is the best place to buy or rent a home? My answer is usually, “Google it.” It’s a wrap.

Now, when it comes to personal matters, like raising kids or a new boyfriend… well, that’s a dog of another breed. I’m quick to listen, but slow to speak. First thing I take into account, is who I’m talking to. Some people, if you let them talk long enough, will solve their own problem. If they can’t figure it out, I’ll give them just enough input to get the answer they’re comfortable with.

Unfortunately, there are too many people who are quick to speak and slow to listen. Giving advice that they, themselves, don’t follow, is a way of life for them. I understand that it’s easier to “talk the talk”, but at some point, shouldn’t they be honest enough to say something like, “you know, I feel where you’re coming from, but I don’t know what I would do.” or “it’s hard to say” and leave it at that?

CLICK HERE TO READ THE ENTIRE BLOG POST AND TO LISTEN TO THE AUDIO VERSION Continue reading Live and Love YOUR Life!

How To Handle An Outrageous Customer Service Experience

Outrageous is the best word I could think of, to describe this particular customer service experience. Unfortunately, I had to witness this interaction. Fortunately, it wasn’t toward me! But, even so, I was truly disturbed by the offender, but equally proud of the employee who the verbal assault was aimed at.

Anger Management quote

So, what exactly happened? While stopping to grab some coffee for myself, and a snack for my husband, Mike, I was waiting for another customer to be helped at the counter. As usual, I was listening to my music, through my earbuds, but not too loud, so if anybody spoke to me, I could hear them over my music.

I saw and heard, what seemed like offensive words and body language, and turned my music completely off. The first clear words I heard were, “Does it look like I’m laughing?! I don’t see or hear anything funny!”. The customer was irate about something, so I listened, intently, trying to figure out what happened.

The young man behind the counter had a smirk on his face, so I figured some sort of joke or comment was made that set this hostile interaction in motion. The customer continued by saying, “Man, you acting like a little bitch right now!” Before I could think, I said, “Whoa! Whoa! What the…?” I didn’t need the play-by-play details to know the customer had gone way overboard! If he was that upset by the clerk, it was time to call in the Manager. At the very least, he should have let the other clerk complete his transaction.

I left out of the store and listened to my music for a minute, to pull myself together. Upon re-entering the store, the rude customer held the door for me. I held my tongue, and gave him a short, “Thank you.” When I walked in, the two clerks behind the counter were giggling, as if what had happened was somehow amusing.

Click here to read the entire blog post and to hear the audio version of this blog post

The Financial Side of Personal Development

Would you agree that personal finances play a major role in how many people act, or react, to each other? This thought was sparked by an article I recently read, “IRS Chief warns of refund delays, poor customer service this tax year.” I started thinking of all the people, I know, who depend on their refund check to “catch up” on the bills.

on top of money

You know… the bills they didn’t pay in December because they used that money to buy Christmas presents. Trust me, I’m not judging, but to run your household like that… bad, bad idea.

Oh, you don’t know anyone who would do that? That’s what you think!

January is the #1 month for eviction and foreclosure filings, in the U.S. Don’t just think of the people you know who are renters. The “catch up” mindset is widespread among homeowners, too. What would it take to make people shift their attitude from “catch up” to “save up”? More money is not the answer?

In exploring what aspects of one’s personal life could be a bit more developed, I realized that I didn’t really cover the financial side of personal development. I should have made this, Part 4 of the Personal Development series I wrote a few months back. You can catch up on this series by clicking the following links and tell me what you think:

  1. Personal Development – The Physical Side, Part 1 of 3
  2. Personal Development – The Mental Side, Part 2 of 3
  3. Personal Development – The Spiritual Side – Part 3 of 3

I, myself, grew up in a financially-strained, single parent household. Thankfully, I grew up in NYC, the city where “hustling” came second-nature. Babysitting, puppy-sitting… you name it, we could do it. I started working at 12 years old, and haven’t stopped yet! I have vivid memories of growing up so broke, that I looked up to my friends in the projects. Yeah, it was that bad!

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